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Comprehensive Health Unit Coordinator Job Description, Duties, Responsibilities, Requirements, and Qualifications

Comprehensive Health Unit Coordinator Job Description, Duties, Responsibilities, Requirements, and Qualifications
September 27, 2025

Gain insight into the essential qualifications, important duties, key responsibilities, and vital skills that form a well-rounded Health Unit Coordinator job description.

What does a Health Unit Coordinator do?

A health unit coordinator is responsible for managing administrative tasks in a healthcare setting, such as a hospital, doctor's office, or clinic. They may also be known as a unit secretary or ward clerk. Their duties include coordinating patient activities, updating medical records, and addressing patient concerns.

Job Description

We are looking for a skilled and professional health unit coordinator to help keep our hospital unit running smoothly. In this role, you will be responsible for communication between medical staff and patients, as well as managing administrative tasks for the unit.

Some of your responsibilities will include maintaining medical records, acting as a receptionist, and coordinating patient procedures. The ideal candidate will have strong organizational skills and previous experience in a healthcare setting.

Job Duties and Responsibilities

  • Greet patients, check them in, and answer phone calls
  • Maintain appointment schedules and medical records
  • Communicate with patients, families, and medical staff to ensure smooth operations
  • Plan patient procedures and activities
  • Order necessary medical supplies and equipment for the hospital
  • Assist patients with hospital forms and procedures
  • Address patient complaints and gather feedback to improve operations
  • Maintain and update patient medical records
  • Collaborate with both medical and non-medical staff
  • Train new employees on hospital processes

Requirements and Qualifications

  • High school diploma or equivalent
  • At least 2 years of experience as a health unit coordinator
  • Preferably, a certificate from a Health Unit Coordinator training program
  • Good understanding of medical procedures and terminology
  • Excellent organizational and multitasking abilities
  • Strong communication and interpersonal skills

Health Unit Coordinator Salary

The earning potential of a Health Unit Coordinator can vary significantly based on factors such as geographic location, industry, professional experience, educational background, and the specific employer. On average, the annual salary for an Health Unit Coordinator in the United States is approximately $36331.

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