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Comprehensive Funeral Service Manager Job Description, Duties, Responsibilities, Requirements, and Qualifications

Comprehensive Funeral Service Manager Job Description, Duties, Responsibilities, Requirements, and Qualifications
September 27, 2025

Gain insight into the essential qualifications, important duties, key responsibilities, and vital skills that form a well-rounded Funeral Service Manager job description.

What does a Funeral Service Manager do?

A funeral service manager is someone who helps families after the passing of a loved one. They offer services like writing obituaries and organizing funerals in a timely and efficient manner.

Job Description

We are looking for a funeral service manager to manage our business effectively. The manager should understand the wishes of clients, suggest appropriate funeral services, and delegate tasks to ensure everything runs smoothly. They should also provide hands-on support during both simple and complex tasks.

To be successful as a funeral service manager, you should be able to handle difficult and detailed tasks accurately. It's also important to have an understanding of cultural norms surrounding death.

Job Duties and Responsibilities

  • Finding high-quality materials from ethical suppliers.
  • Setting fair prices, advertising, and hiring practices.
  • Understanding the needs of each family to recommend appropriate services.
  • Handling sensitive situations with discretion to support grieving clients.
  • Planning funerals and delegating tasks.
  • Providing grief counseling that is culturally appropriate.
  • Following laws related to death and funerals.

Requirements and Qualifications

  • Completion of a reputable course in mortuary science.
  • Prior experience as a funeral service manager.
  • Receiving recognition for business-related achievements is a plus.
  • Strong leadership, delegation, and problem-solving skills.
  • Ability to guide families with sensitivity and respect.
  • Excellent grief counseling skills, taking into consideration the limitations of non-licensed practices.
  • Aptitude for identifying and addressing complex grief.
  • Effective referral abilities.

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