Explore the critical requirements, core duties, primary responsibilities, and key skills that should be included in a comprehensive Escrow Assistant job description.
What does a Escrow Assistant do?
An escrow assistant helps escrow officers with their administrative tasks and works closely with real estate agents. They are responsible for managing money transfers, overseeing documentation, and providing guidance to customers.
Job Description
We are seeking an escrow assistant to provide administrative support to our escrow officer. This role involves preparing real estate closing documents, improving our services, and maintaining records and files.
To be successful in this position, you should have excellent communication skills, exceptional customer service abilities, and be able to maintain confidentiality. Ultimately, a top-notch Escrow Assistant should be organized and able to handle client accounts with care.
Job Duties and Responsibilities
- Manage client files and properties.
- Compile and process escrow instruction packages.
- Handle customer inquiries.
- Act as a liaison between customers and parties involved in transactions.
- Create reports and spreadsheets on sales and property inventory.
- Resolve customer requests.
Requirements and Qualifications
- Bachelor's degree in business, legal assisting, or a similar field.
- Previous experience in banking or real estate.
- Strong administrative skills.
- Excellent customer service orientation.
- Ability to maintain discretion and confidentiality.