September 27, 2025
Gain insight into the essential qualifications, important duties, key responsibilities, and vital skills that form a well-rounded Duty Manager job description.
What does a Duty Manager do?
A duty manager is responsible for supervising daily operations when the general manager is not available. They typically work in hotels, where they assign tasks to employees, evaluate their work, and provide customer service.
Job Description
We are looking for a reliable duty manager to oversee night and weekend shifts at our facility. The duty manager will be responsible for creating work schedules, assigning tasks, and enforcing facility policies. They should also prioritize security to prevent any breaches.
Job Duties and Responsibilities
- Create work schedules and communicate them to employees.
- Monitor and evaluate work productivity.
- Manage and adhere to budget restrictions.
- Assist guests with any needs or concerns.
- Resolve conflicts between staff members.
- Address any rule violations by guests.
- Implement appropriate disciplinary actions for employee misconduct.
- Strengthen and improve security measures.
Requirements and Qualifications
- High school diploma or equivalent.
- Previous experience as a duty manager.
- Familiarity with scheduling software.
- Excellent communication skills.
- Strong leadership and delegation abilities.
- Effective coordination skills.
- Willingness to work nights and weekends.
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