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Comprehensive Counter Sales Job Description, Duties, Responsibilities, Requirements, and Qualifications

Comprehensive Counter Sales Job Description, Duties, Responsibilities, Requirements, and Qualifications
September 27, 2025

Delve into the fundamental qualifications, critical tasks, primary responsibilities, and essential skills that should be highlighted in a detailed Counter Sales job description.

What does a Counter Sales do?

Counter sales personnel are the first employees that customers meet when they enter a store. They are in charge of the sales process, from the initial request to the final order. You can find counter salespeople in fast food restaurants and retail stores.

Job Description

We are looking for a counter salesperson who can help us achieve our sales goals. Your job will be to take orders, answer questions, process payments, and make sure the customer is satisfied. You must be friendly, efficient, and able to handle any customer concerns professionally.

To be great at this job, you should provide excellent customer service, represent our organization well, and meet our sales targets. A good counter salesperson is positive, well-groomed, and has strong communication skills.

Job Duties and Responsibilities

  • Greet customers and take their orders
  • Process payments
  • Help customers with questions and find solutions quickly
  • Know our products well and use that knowledge to increase sales
  • Follow up on orders to avoid delays
  • Keep track of product inventory
  • Keep the customer area clean and tidy
  • Make sure every customer leaves satisfied

Requirements and Qualifications

  • High school diploma
  • Experience using a cash register
  • On-the-job training will be provided
  • Excellent communication skills
  • Neat and professional appearance
  • Experience managing conflicts is a plus

Counter Sales Salary

The earning potential of a Counter Sales can vary significantly based on factors such as geographic location, industry, professional experience, educational background, and the specific employer. On average, the annual salary for an Counter Sales in the United States is approximately $31775.

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