Explore the critical requirements, core duties, primary responsibilities, and key skills that should be included in a comprehensive Clinical Liaison job description.
What does a Clinical Liaison do?
A clinical liaison is someone who promotes a rehabilitation facility's services to patients, their families, and caregivers. They also make sure that patients receive continuous care when transitioning to the facility. Clinical liaisons typically work for places like hospices and post-acute care centers, where they determine if patients are eligible for care.
Job Description
We are looking for a kind clinical liaison to advertise our facility's services to patients, their families, and caregivers. The clinical liaison will make sure that patients have a smooth transition to our facility and can give informed recommendations by staying up-to-date on our services and changes in the industry. You will promote our services by attending events and meetings, building relationships with people who refer patients, giving presentations, and giving tours of our facility. You will also explain our services to patients and their caregivers and talk about palliative and comfort care.
To be successful in this role, you should be able to handle multiple tasks, be sensitive to the needs of others, and keep things confidential. You should also be able to talk about the realities of processes and costs when patients' loved ones are dealing with difficult situations.
Job Duties and Responsibilities
- Create and carry out marketing plans to reach our sales goals.
- Build relationships with sources to get more referrals.
- Stay informed about our competitors and our resources by participating in training and education.
- Show potential referral sources and patients' families around our facility and give presentations about our services.
- Attend events and meetings to promote our facility.
- Work with our facility's staff to talk about referrals, evaluations, and marketing efforts.
- Review doctors' orders and patients' needs and gather clinical information.
- Evaluate potential patients to see if they are a good fit for our facility.
- Communicate any concerns or issues to your supervisor.
- Complete necessary paperwork, manage correspondence, and keep records in our CRM system.
Requirements and Qualifications
- Bachelor's degree in nursing or a related field.
- At least 2 years of experience in healthcare marketing.
- Current clinical license.
- Good understanding of Stark laws.
- Good computer skills.
- A valid driver's license and car insurance.
- Excellent communication skills, with the ability to be diplomatic and discreet.
- Professional demeanor.
- Strong organizational skills.
Clinical Liaison Salary
The earning potential of a Clinical Liaison can vary significantly based on factors such as geographic location, industry, professional experience, educational background, and the specific employer. On average, the annual salary for an Clinical Liaison in the United States is approximately $80780.
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