Explore the critical requirements, core duties, primary responsibilities, and key skills that should be included in a comprehensive Admissions Coordinator job description.
What does a Admissions Coordinator do?
An admissions coordinator is responsible for managing admissions to a department, facility, or business. They are commonly found in the fields of health and higher education, and serve as the first point of contact for parents, students, or patients. Their responsibilities include assisting with paperwork, providing front desk support, organizing admissions processes, and addressing any questions or concerns.
Job Description
We are seeking an organized and personable admissions coordinator to oversee admissions at our facility. This role will involve tasks such as distributing forms, answering phone calls, writing reports, and handling inquiries and complaints.
To be successful in this position, an admissions coordinator must have strong organizational skills, the ability to communicate effectively with others, and be efficient in their work. They represent the company to the public and ensure that all admissions procedures run smoothly.
Job Duties and Responsibilities
- Assisting with inquiries and admissions processes for clients.
- Managing admissions and onboarding for the organization.
- Organizing and inputting information into databases.
- Answering phone calls and emails from prospective parents, students, patients, or clients.
- Coordinating with the admissions team for important events and dates.
- Responding to questions about applications and enrollment from the public.
- Maintaining positive relationships with clients and customers at the front desk.
- Keeping accurate records and documentation as required for the role.
- Providing feedback on ways to improve processes based on client feedback.
- Performing other administrative duties, such as project planning and general office tasks.
Requirements and Qualifications
- Bachelor's degree in business administration.
- At least 3 years of experience in a similar role or sector.
- Strong organizational skills and ability to meet deadlines.
- Proficiency in Microsoft Office and enrollment/admissions software (SalesForce Education Cloud, SchoolAdmin, Slate, etc.).
- Efficient typing and data entry abilities.
- Excellent communication and customer service skills.
- Ability to thrive in a fast-paced environment.
- Must be a team player.
- Ability to multitask and adapt to changing job responsibilities.
- Able to remain calm and professional during workplace disruptions.
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